Shipping Policy

Thank you for shopping with Rocking Diamond Boots!

We are committed to processing and delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During sales, holidays, or peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Standard Shipping: 3–7 business days
• Expedited Shipping (if available): 1–3 business days

Delivery times are estimates and may vary depending on your location, weather conditions, or carrier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your shipping address and the selected shipping method.

If your store offers free shipping, you may include the following statement:

Free standard shipping is available on qualifying orders as displayed during checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses.

Lost or Delayed Packages

While we work with reliable shipping partners, unexpected delays may occur. If your package appears to be lost or significantly delayed, please contact us and we will assist you in resolving the issue.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged product and packaging. We will work with you to find a suitable resolution.

International Shipping

International shipping availability depends on your location. Any customs duties, import taxes, or additional fees imposed by your country's customs authority are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact page or by email. We will be happy to assist you.